Terms and Conditions
Welcome to Lupo's Life! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully. If you do not agree to these terms, you may not use this website or our services.
1. General Information
This website is operated by Lupo's Life, a Singapore-based business. We are specialized in “High-Quality Dog Nutrients”, crafted with care and precision in Germany. By using our website and ordering our products, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
2. Products and Services
All product descriptions, prices, and availability are subject to change without notice. We reserve the right to discontinue any product at any time. Our supplements are designed for canine use only and should not be used for any other purpose.
3. Pricing and Payment
All prices displayed on our website are in Singapore Dollars (SGD). Payments must be made in full at the time of purchase via the payment methods provided. We reserve the right to refuse or cancel any orders placed due to errors in pricing, product availability, or suspected fraudulent activity.
4. Shipping and Delivery
We currently ship only within Singapore. Shipping times and costs are outlined on our Shipping & Delivery page. We are not responsible for delays caused by external factors, such as courier issues or customs processes.
5. Returns and Refunds
Please refer to our Refund Policy for details on returns, exchanges, and refunds.
6. Intellectual Property
All content on this website, including images, text, graphics, and logos, is the property of Lupo's Life and protected by copyright laws. Unauthorized use or reproduction of any content from this website is strictly prohibited.
7. Limitation of Liability
We are not liable for any indirect, incidental or consequential damages resulting from the use of our products, including, but not limited to, health problems, allergic reactions or other adverse health effects resulting from the consumption of our products. Customers are solely responsible for determining the suitability of our products for their pets. We recommend consulting a veterinarian for specific dietary needs or concerns. Lupo’s Life is not responsible for any misuse, overconsumption, or improper storage of our products that may lead to harm or damage.
8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we handle your personal data.
9. Modifications to Terms
Lupo's Life reserves the right to update or modify these terms at any time without prior notice. Continued use of our website signifies your acceptance of the revised terms.
10. Governing Law
These terms and conditions are governed by the laws of Singapore. Any disputes will be resolved under Singaporean jurisdiction.
Contact Us
If you have any questions or concerns regarding these terms, please contact us at contact@lupos.life.
Thank you for choosing Lupo's Life! We look forward to supporting your dog’s health and happiness.